

Blue Acez Car Rental
Travel The Bahamas In Comfort
Frequently Asked Questions

Reservations can be made in a number of ways.
You may use the Booking form service provided on this Web site,
or call us at 1-242-558-4129. You may also send a email by Contact Us at : Blueacez@outlook.com
Yes. You cancel reservations over the telephone or send email on-line.
We offer a wide variety of vehicles from compact cars to Sedans. You can view the various vehicle types on the website.
Please check to make sure that you have filled in all the required fields on the form.
If you have filled in all the required fields and are still having trouble, please call us at 1-242-558-4129 and we will be happy to assist you.
Please contact our customer care at 1-242-558-4129 or fill in the Contact Form.
If you don't reach them immediately, expect a call back within a few minutes during business hours. Please explain the exact situation and circumstances you encountered when you experienced difficulty with the reservation process. Your efforts will assist our customer care staff in responding quickly to your request.
For an instant price estimate, call us at 1-242-558-4129
If you rent weekly or lease monthly there are special incentives and we may be able to offer a discount. Please as or email us for specific availability and pricing questions
Yes, our vehicles are equipped with GPS navigation devices.
Yes, we offer these luxury services but only in specific types of cars.
First of all stay calm and seek medical attention if needed. When you will have calmed down please contact us so we may handle all necessary arrangements in this situation.
NO. We prefer no smoking in our vehicles, for the pleasure of all future renters. A cleaning charge will apply if our policy is violated.
If you have not heard from us within a few hours please follow-up with an email or fill in our contact form. Normally, the reply will be send to the client within the following 1-3 hours from the moment the request took place. If the client doesn't receive an answer, then the request didn't proceed or the offices of the company are closed.
You may select a colour but the Company is not obliged to provide it, if it is not available. That's why the colour cannot be granted as a reason for cancellation.
Contact us at 1-242-558-4129 immediately. In case of a key loss, it is fully paid by the renter.
With some types of rental there cannot be an immediate replacement of the key, or if necessary, the vehicle itself.
The company do have extra amenities with every rental call Blue Pack, please check website for details
The insurance of our cars does not include under no circumstances the towing or the pushing of other vehicles. If such an action takes place, the insurance will no longer be valid and any damage occurring from towing or pushing is fully paid by the renter.
The minimum rental duration is 48 hours for all types of cars.
Our organization accepts cash and credit card payments Other ways such as Personal or Business Cheques or Money Transfer through a bank are not accepted.
Baby seats are available upon request (Sky Blue Pack) with extra charge.
Your car can be delivered or collected from wherever your place employment (locals terms and conditions) or hotel / airport for tourist at the time of your preference, during company operations hours.
To rent a car from Blue Acez the driver must be at least 25 years-old for all types of cars.
Arrangements can be made for private guide once the reservation has been made 48 hours in advance.